Five Candle Care Tips for Your Customers

Making sure your customers are knowledgeable on how to care for their candle will help them to enjoy their new purchase and come back for more.   It also prevents them from making mistakes like causing their candle to tunnel because they have not burned it for long enough on the first burn.   

Below are 5 of our best tips for candle care you can pass on to your customers;


  1.  When you light your candle for the first time – make sure you let It burn until the wax pool melts the whole surface of your candle.  This may take 2 to 4 hours depending on the size of your candle. 
  2.  If you blow out your candle before the wax melts to the outer edge of vessel you will cause your candle to tunnel or burn a hole down the centre leaving a lot of wax around the edges.  This makes the wick difficult to light as it tunnels down.
  3.  It is the melted wax pool on the surface of the candle that gives the best scent throw. 
  4. Always trim your wick to 5 mm once the wax pool hardens and before lighting again. 
  5. Trim your wick at the curl – all wicks curl slight to one side.  If you do not trim at the curl the wick will burn the wax more to one side of the candle.  This causes an uneven burn. 


If you are interested in stocking our candles and diffusers, please email us at or phone us on 00353 91 654002 we will be delighted to help you.